Pricing
Priced per location. Unlimited users, unlimited placards, no onboarding fee.
One plan, every number published: the complete guest feedback stack plus your POS sync and showtime operations. Rates step down as you add locations, through 49.
30-day money-back guarantee
Guest feedback plus your program
CineScope
Cinema circuits — the complete guest feedback stack, plus screen & showtime operations
$208$166/location/mo, billed yearly
2 months free · $1,990/location billed yearly
for early adopters, locked for the life of your account
Pays for itself at about 13 extra admissions a month.1
Early adopter pricing — sign up now and this rate is locked for the life of your account.
- The complete guest feedback and operations stack, nothing held back
- Showtimes and sales from your POS — live occupancy, patrons, presales, year-over-year
- Film score and film-level NPS
- Each film against your own usual, by weekday
- Under-booked and over-booked runs
- Box office against the market
- Presales, days ahead
- Downtime counted in shows missed
- Showtime scheduler, Showtime Optimizer and maximum seat-count optimizer
- Staffing (beta): the rota against each day's expected crowd, crew shifts by link
- Invoices, announcements, guides and a Compliance page across every building
- Community ratings, thank-you codes, seat codes and your own placard designs
- The Monday digest
- The AI assistant, on all of it
- AI assistant included, with a monthly allowance per location (500 AI tokens per active location per month)
Market box office comes from your own Comscore export.
Get started$830/mo, billed annually · $166 per location · estimate, final count set at checkout
| Locations | List | Early adopter |
|---|---|---|
| 1–9 locations | $166/mo ($1,990/yr) | |
| 10–24 locations | $133/mo ($1,590/yr) | |
| 25–49 locations | $99/mo ($1,190/yr) |
50 or more locations, talk to us
No contract. Cancel any time. Month to month, or 2 months free paid yearly.
See all featuresOne unresolved bad review costs more in lost reservations than a year of CineScope at one location.
- 256-bit TLS encrypted checkout
- Card payments processed by Stripe
- PCI DSS compliant — we never see your card number
- Cancel monthly anytime · 30-day guarantee
Not a cinema?
Foyer is the same guest feedback and operations platform for hotels, restaurants, apartments, gyms, self-storage, gas & convenience and retail — $79 per location per month.
See Foyer pricingIncluded on every plan
- Unlimited admin, GM and maintenance accounts
- Unlimited custom QR placards, printed from the app
- Anonymous 30-second guest reports with a private status link
- Guest trace link so the guest can follow the fix
- Automatic AI triage — One-step or Two-step, with emergencies always held for a person
- Auto-translation, guest form in 9 languages
- Location NPS and sentiment score from one-tap placards
- AI assistant integration (MCP server, read-only)
- How long each case has been open, notifications and the Monday digest
- Compliance tracker for fire, health, food, electrical and emergency lighting inspections
- Roles and access control, two-step verification and a security event log
- Downloadable backups, PDF reports and spreadsheet exports
- Installs to any phone's home screen from the browser
- Your own logo on the guest report form
- Never per user, never per placard — unlimited on every plan, forever
- No onboarding fees — most tools in this space charge thousands to start
- No contract. Cancel any time. Month to month, or 2 months free paid yearly
- Backed by a 30-day guarantee: 30 days in, if your team isn't resolving more, you can walk away
The 30-day resolved-more guarantee
Run CineScope for 30 days. If your team doesn't resolve more guest problems than the month before, email us before day 31 and we refund what you paid.
You keep your data and exports. No clawback, no onboarding fee to recover, nothing to uninstall — placards print from the app.
Comparing options?
See how CineScope's anonymous-by-design reporting and dispatch stacks up against survey-first feedback platforms. CineScope vs Tattle · Guest feedback software alternatives
Pricing FAQ
How much does CineScope cost?
CineScope is $199 per location per month for early adopters (list $249), or $1,990 per location per year with 2 months free (list $2,490). Users, admin accounts and QR placards are unlimited.
What is early adopter pricing?
CineScope's list price is $249 per location per month. Sign up now and you pay the early adopter price of $199, locked for the life of your account, even as we add features.
How does graduated pricing work?
Each band of locations bills at its own rate. Early adopter monthly: locations 1–9 at $199, 10–24 at $159, 25–49 at $119. At 50 or more locations we quote it directly.
Are there setup or onboarding fees?
No. There is no implementation fee, no per-placard fee and no per-user fee. Placards are generated and printed from the app, so there is no hardware cost either.
What does the 30-day guarantee cover?
You start on a paid plan and go live day one. We compare resolved cases in your first 30 days against your prior month. If the number isn't higher, email us before day 31 for a full refund of what you paid — and you keep your data and exports.
What are AI tokens?
Every plan includes 500 AI tokens per active location per month. One token is one piece of AI work somebody chose to have done: a question to the AI Assistant, a review of the Needs review queue, a schedule write-up, an invoice or certificate read, or a guest photo checked. Translating guest reports never uses them, One-step AI triage costs nothing, and questions asked through the read-only AI connector are paid on the asker's own AI plan.
Can we pay by invoice instead of card?
Yes, for a yearly plan. We can invoice a year at a time instead of charging a card, with a reminder before the end date. Email support@cinescope.org and we will set it up.
How do payments work and is checkout secure?
Checkout runs over encrypted TLS and card payments are processed by Stripe, a PCI DSS Level 1 provider. CineScope never sees or stores your card number. There is no contract — cancel any time on monthly billing; yearly plans run to term.
1 2025 US average ticket $11.31 (Deadline) plus about $8 of concessions per patron (AMC and Cinemark 2025 results) is about $19 an admission; $249 divided by $19 is about 13. After film rent and cost of goods, about 21.