Pricing
Priced per location. Unlimited users, unlimited placards, no onboarding fee.
Two editions, every number published. Standalone covers any customer-facing site; Cinema adds your POS sync and showtime operations for exhibition circuits. Rates step down as you add locations, through 49.
30-day money-back guarantee
Guest feedback for every venue
Standalone
Restaurant · gym · gas & convenience · hotel · apartments · retail · self-storage
Run a cinema? Cinema edition includes all of this plus your programme.
$790/location/yr
2 months free · about $66 a month
- Unlimited users, admins and unlimited custom QR placards
- AI Reviewer Agent with human confirmation, or optional Instant AI Triage mode
- Location NPS and sentiment score, inspections and compliance records, PDF exports
- Roles and access control, two-step verification, self-serve backups and exports
- Guest trace link, your own logo on the guest report form, all 8 industry presets
- AI assistant integration (MCP server, read-only) and auto-translation
- AI assistant included, with a monthly allowance per location (500 credits per location per month)
$395/mo, billed annually · $79 per location · estimate, final count set at checkout
| Locations | Per year |
|---|---|
| 1–9 locations | $790(about $66/mo) |
| 10–24 locations | $630(about $53/mo) |
| 25–49 locations | $490(about $41/mo) |
No contract. Cancel any time. Month to month, or 2 months free paid yearly.
See it for your industryGuest feedback plus your programme
Cinema
Cinema circuits — everything in Standalone, plus screen & showtime operations
$2,490$1,990/location/yr
2 months free · about $166 a month
for early adopters, locked for the life of your account
Pays for itself at about 13 extra admissions a month.1
Early adopter pricing — sign up now and this rate is locked for the life of your account.
- Everything in Standalone, nothing held back
- Showtimes and sales from your POS — live occupancy, patrons, presales, year-over-year
- Film score and film-level NPS
- Each film against your own usual, by weekday
- Under-booked and over-booked runs
- Box office against the market
- Presales, days ahead
- Downtime counted in shows missed
- Showtime scheduler, Showtime Optimizer and maximum seat-count optimizer
- The Monday digest
- The AI assistant, on all of it
- AI assistant included, with a monthly allowance per location (500 credits per location per month)
Bring your Comscore export for market box office; a free public source is used otherwise.
Get started$995/mo, billed annually · $199 per location · estimate, final count set at checkout
| Locations | List | Early adopter |
|---|---|---|
| 1–9 locations | $1,990(about $166/mo) | |
| 10–24 locations | $1,590(about $133/mo) | |
| 25–49 locations | $1,190(about $99/mo) |
50 or more locations, talk to us
No contract. Cancel any time. Month to month, or 2 months free paid yearly.
See the Cinema editionOne unresolved bad review costs more in lost reservations than a year of CineScope at one location.
- 256-bit TLS encrypted checkout
- Card payments processed by Stripe
- PCI DSS compliant — we never see your card number
- Cancel monthly anytime · 30-day guarantee
Standalone vs Cinema, line by line
| Feature | Standalone | Cinema |
|---|---|---|
| Price, monthly billing | $79/location/mo | $199/location/mo, early adopter |
| Price, paid yearly (2 months free) | $790/location/yr | $1,990/location/yr, early adopter |
| Anonymous QR guest reporting | ||
| Unlimited users, admins and placards | ||
| AI triage, dispatch and case history | ||
| Guest trace link | ||
| AI Reviewer Agent + Instant AI Triage mode, AI Assistant and auto-translation | ||
| Compliance tracker | ||
| AI assistant integration (MCP server, read-only) | ||
| Location NPS & sentiment score (anonymous one-tap placards) | ||
| SLA warnings, notifications and the Monday digest | ||
| Inspections & compliance records, exportable as PDF | ||
| Roles & access control (owner, admin, GM, engineer) | ||
| Two-step verification, Face ID sign-in, security event log | ||
| Vendor support access switch you control | ||
| Your data: self-serve backups, PDF reports, spreadsheet exports | ||
| Installs to the home screen, works offline, your logo and colours | ||
| Your logo on the guest report form | ||
| Industry presets | All 8 industries | All 8 + exhibition |
| Film score & film-level NPS | — | |
| Programming: film performance index, booking balance, presales | — | |
| Your POS sync (occupancy, patrons, presales) | — | |
| Reports tied to auditorium, film and showtime | — | |
| Showtime scheduler & Showtime Optimizer | — | |
| Maximum seat-count optimizer | — | |
| 30-day money-back guarantee |
Included on every plan
- Unlimited admin, GM and maintenance accounts
- Unlimited custom QR placards, printed from the app
- Anonymous 30-second guest reports with a private status link
- Guest trace link so the guest can follow the fix
- AI Reviewer Agent triage with human confirmation, or Instant AI Triage mode for automatic dispatch on arrival
- Auto-translation, guest form in 9 languages
- Location NPS and sentiment score from one-tap placards
- AI assistant integration (MCP server, read-only)
- SLA warnings, notifications and the Monday digest
- Compliance tracker for fire, health, food, pool and fuel inspections
- Roles and access control, two-step verification and a security event log
- Self-serve backups, PDF reports and spreadsheet exports
- Installs to any phone's home screen and works offline
- Your own logo on the guest report form
- All 8 industry presets
- Never per user, never per placard — unlimited on every plan, forever
- No onboarding fees — most tools in this space charge thousands to start
- No contract. Cancel any time. Month to month, or 2 months free paid yearly
- Backed by a 30-day guarantee: 30 days in, if your team isn't resolving more, you can walk away
The 30-day resolved-more guarantee
Run CineScope for 30 days. If your team doesn't resolve more guest problems than the month before, email us before day 31 and we refund what you paid.
You keep your data and exports. No clawback, no onboarding fee to recover, nothing to uninstall — placards print from the app.
Comparing options?
See how CineScope's anonymous-by-design reporting and dispatch stacks up against survey-first feedback platforms. CineScope vs Tattle · Guest feedback software alternatives
Pricing FAQ
How much does CineScope cost?
Standalone is $79 per location per month, or $790 per location per year with 2 months free. Cinema is $199 per location per month for early adopters (list $249), or $1,990 per location per year with 2 months free (list $2,490). Users, admin accounts and QR placards are unlimited on both.
What is early adopter pricing?
The Cinema edition's list price is $249 per location per month. Sign up now and you pay the early adopter price of $199, locked for the life of your account, even as we add features.
How does graduated pricing work?
Each band of locations bills at its own rate. Standalone monthly: locations 1–9 at $79, 10–24 at $63, 25–49 at $49. Cinema monthly, early adopter: 1–9 at $199, 10–24 at $159, 25–49 at $119. At 50 or more locations we quote it directly.
Are there setup or onboarding fees?
No. There is no implementation fee, no per-placard fee and no per-user fee. Placards are generated and printed from the app, so there is no hardware cost either.
What does the 30-day guarantee cover?
You start on a paid plan and go live day one. We compare resolved cases in your first 30 days against your prior month. If the number isn't higher, email us before day 31 for a full refund of what you paid — and you keep your data and exports.
How do payments work and is checkout secure?
Checkout runs over encrypted TLS and card payments are processed by Stripe, a PCI DSS Level 1 provider. CineScope never sees or stores your card number. There is no contract — cancel any time on monthly billing; yearly plans run to term.
1 2025 US average ticket $11.31 (Deadline) plus about $8 of concessions per patron (AMC and Cinemark 2025 results) is about $19 an admission; $249 divided by $19 is about 13. After film rent and cost of goods, about 21.