Pricing
Priced per location. Unlimited users, unlimited placards, no onboarding fee.
Two editions, every number published. Standalone covers any customer-facing site; Cinema adds your POS sync and showtime operations for exhibition circuits. Rates step down as you add locations, through 49.
30-day money-back guarantee
Listed on G2The complete platform
Standalone
hotels, restaurants, apartments, gyms, self-storage, gas & convenience, retail, cinemas
$79/location/mo, billed annually
$79/location/mo billed annually · $89/location/mo billed monthly — save 11% with annual billing.
- $89 monthly · unlimited users & placards
- AI reviewer, auto-translation & AI Assistant included
- Compliance tracker, your own logo on the guest report form, all 8 industry presets
$395/mo, billed annually · $79 per location · estimate, final count set at checkout
Graduated: locations 1–9 $79 · 10–24 $63 · 25–49 $49 (annual, per month) — 25 locations averages $68.20. 50+ contact us.
See it for your industryEverything, plus exhibition
Cinema
Cinema circuits — Standalone in full, plus screen & showtime operations
$149/location/mo, billed annually
$149/location/mo billed annually · $179/location/mo billed monthly — save 11% with annual billing.
- $179 monthly · every Standalone feature, nothing held back
- Your POS sync: live occupancy, patrons, presales, year-over-year
- Showtime scheduler + seat-count optimizer built with exhibitors
$745/mo, billed annually · $149 per location · estimate, final count set at checkout
Graduated: locations 1–9 $149 · 10–24 $117 · 25–49 $90 (annual, per month) — 20 locations averages $131.40. 50+ contact us.
See the Cinema editionOne unresolved bad review costs more in lost reservations than a year of CineScope at one location.
- 256-bit TLS encrypted checkout
- Card payments processed by Stripe
- PCI DSS compliant — we never see your card number
- Cancel monthly anytime · 30-day guarantee
Standalone vs Cinema, line by line
| Feature | Standalone | Cinema |
|---|---|---|
| Price, annual billing | $79/location/mo | $149/location/mo |
| Price, monthly billing | $89/location/mo | $179/location/mo |
| Anonymous QR guest reporting | ||
| Unlimited users, admins and placards | ||
| AI triage, dispatch and case history | ||
| Guest trace link | ||
| AI reviewer, AI Assistant and auto-translation | ||
| Compliance tracker | ||
| Your logo on the guest report form | ||
| Industry presets | All 8 industries | All 8 + exhibition |
| Your POS sync (occupancy, patrons, presales) | — | |
| Reports tied to auditorium, film and showtime | — | |
| Showtime scheduler | — | |
| Maximum seat-count optimizer | — | |
| 30-day money-back guarantee |
Included on every plan
- Unlimited admin, GM and maintenance accounts
- Unlimited custom QR placards, printed from the app
- Anonymous 30-second guest reports with a private status link
- AI Reviewer Agent triage with human confirmation
- Auto-translation, guest form in 9 languages
- Compliance tracker for fire, health, food, pool and fuel inspections
- Your own logo on the guest report form
- All 8 industry presets
- Never per user, never per placard — unlimited on every plan, forever
- No onboarding fees — most tools in this space charge thousands to start
- Annual saves 11–17%, every number published, cancel anytime on monthly
- Backed by a 30-day guarantee: 30 days in, if your team isn't resolving more, you can walk away
The 30-day resolved-more guarantee
Run CineScope for 30 days. If your team doesn't resolve more guest problems than the month before, email us before day 31 and we refund what you paid.
You keep your data and exports. No clawback, no onboarding fee to recover, nothing to uninstall — placards print from the app.
Comparing options?
See how CineScope's anonymous-by-design reporting and dispatch stacks up against survey-first feedback platforms. CineScope vs Tattle · Guest feedback software alternatives
Pricing FAQ
How much does CineScope cost?
Standalone is $79 per location per month on annual billing ($89 monthly). Cinema is $149 per location per month on annual billing ($179 monthly). Users, admin accounts and QR placards are unlimited on both.
How does graduated pricing work?
Each band of locations bills at its own rate. Standalone annual: locations 1–9 at $79, 10–24 at $63, 25–49 at $49. Cinema annual: 1–9 at $149, 10–24 at $117, 25–49 at $90. At 50+ locations we quote it directly.
Are there setup or onboarding fees?
No. There is no implementation fee, no per-placard fee and no per-user fee. Placards are generated and printed from the app, so there is no hardware cost either.
What does the 30-day guarantee cover?
You start on a paid plan and go live day one. We compare resolved cases in your first 30 days against your prior month. If the number isn't higher, email us before day 31 for a full refund of what you paid — and you keep your data and exports.
How do payments work and is checkout secure?
Checkout runs over encrypted TLS and card payments are processed by Stripe, a PCI DSS Level 1 provider. CineScope never sees or stores your card number. Monthly plans cancel anytime; annual plans run to term.