Your codes, never ours
Make the codes in your own website, booking system or POS and upload them in batches of up to 5,000. CineScope never invents a code and decides nothing about what one is worth; that stays in the system that made it.
Community ratings
After a rating, CineScope shows the guest up to three films people at that cinema are rating highly and links to a public Community ratings page you can share. Guests who ask can hear by email when a film there is rated highly, and thank-you codes hand out your own discounts at the moments you choose.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.
The thank-you screen names up to three films — never the one just rated, whose score is the comparison above them — and the Community ratings page lists every film that clears the same line. The rules are fixed and stated on the page: this cinema only, films still showing there, ratings from the last two weeks, at least ten of them, and four stars or better. The count sits beside every score, and a film whose ratings are climbing against the week before is marked "rising this week".
Counts and averages only; nothing on either screen is about anybody. The page is on by default once the film rating placard is up, and a cinema that would rather not publish its ratings switches it off.
Off until you switch it on. After a rating, the thank-you screen offers a box to hear when films at that cinema are rated highly. A guest confirms by email first, then gets at most one email a week, and only when a film there has newly crossed the line. Each email comes from the cinema by name, with its street address at the foot and a one-click unsubscribe.
The list is kept apart from the ratings and never linked to them. Nobody — staff, admins or CineScope support — can read it, export it or write to it; staff see only how many people are on it.
Make the codes in your own website, booking system or POS and upload them in batches of up to 5,000. CineScope never invents a code and decides nothing about what one is worth; that stays in the system that made it.
When a guest files a report, when their report is marked resolved (every time, or only when the manager chooses), when they rate a film, or when they rate the visit. Each is switched on separately, and all four start off.
A code is the same whatever the rating said. There is deliberately no setting to reward only low or only high scores, so the ratings stay a measurement rather than a negotiation.
CineScope remembers which report each code went to, so a redemption at your own checkout can be traced back to the report behind it. A daily cap per placard, 20 by default, protects the pool; codes for resolved reports are never capped.
It has to be still showing at that cinema and have at least ten ratings from the last two weeks, averaging four stars or better. The count sits beside every score, so a 4.9 from eleven people reads as exactly that, and nothing on the page is about any one guest.
No. The list is the cinema's, but CineScope gives nobody a way to read it — no screen, no export, no assistant tool — and staff see only how many people are on it. Addresses are stored encrypted, apart from the ratings, and nothing links an address to a rating.
At most once a week, on Thursday morning at the cinema, and only in a week when a film there has newly crossed the line. Guests confirm by email before anything else is sent, every email has a one-click unsubscribe, and after a year they are asked once whether they still want them.
From you. The codes are made in your own website, booking system or POS — which is also where their value and expiry are set — and uploaded to CineScope in batches of up to 5,000. CineScope hands out at most one per scan and never invents a code of its own, because a code it made up would be refused at your checkout.
No. A code after a rating is the same whatever the rating said, and there is deliberately no setting to target low or high scores, because a reward a guest can aim for stops being a thank-you. The one moment a person decides is a resolved report, where a code can be given only when the manager chooses to.
Yes, for codes handed out on a report: CineScope remembers which report each one went to, and an admin can look a code up. Codes handed out after a rating record only where and on which day, never the rating, so a score can never be tied to whoever redeemed the code.
The ratings come from the film and visit placards on guest sentiment, and the placards themselves are on QR placards. Back to all features.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.