Features
Each area below exists because it removes a specific piece of daily friction: a guest who cannot find a manager, a fire inspection nobody logged, a duty manager who was not told, a week's schedule built by hand. Every one has its own page with the detail and the limits stated plainly.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.
QR placards guests scan with the phone camera — no app, no account, about thirty seconds. Photos are checked before staff see them, reports are translated, and the guest keeps a link to follow what happened.
Guest issue reporting in detailAnonymous one-tap placards rate the film and the visit, with standard NPS banding and a ratings floor before guests are shown a score.
Guest sentiment & NPS in detailReport, film and visit rating placards for every room, seat and fixture, on your own artwork with your mark in the code, printed from the app. An admin can rotate any code.
QR placards in detailAfter a guest rates a film, show them what people at that cinema rate highly, publish a Community ratings page, and hand out your own discount codes as thank-yous.
Community ratings & thank-you codes in detailEvery report as a worked case: queue by location, dispatch by issue type, notes with photos, how long each case has been open, notifications, the Monday digest, and automatic AI triage — One-step or Two-step, with emergencies always held for a person.
Case monitor & dispatch in detailWhich inspections each building has passed and when — fire, electrical, elevator, whatever licensing requires. Configurable per location, exportable as a PDF.
Inspections & compliance in detailNext week's rota under each day's expected crowd, drafted from the forecast and published to crew, who see their own shifts by link and ask for changes a manager approves.
Staffing (beta) in detailEach supplier's bill filed against the building and issue type it paid for: spend beside what went wrong, who to call, and exports with every document.
Invoices in detailAnnouncements that ask each person for a Got it, guides the AI assistant answers from, and questions asked on the case they are about.
Announcements, guides & Ask in detailPlan and finalize the week on one grid: start times, gaps, turnaround, and the AI Scheduling Agent's suggestions on request.
Showtime scheduling in detailAn occupancy index judging each film against what the typical title at that same cinema sold on that weekday, which shows to add or cut, and the national box office beside your own.
Programming & booking analytics in detailShowtimes, ticket sales, occupancy and presales synced from RTS or Veezi every ten minutes, with each feed checked before its numbers are believed.
Supported POS in detailAccount admins, admins, general managers and maintenance engineers each see their own scope. Two-step verification, Face ID sign-in, a security event log — and without your grant, support sees your account's shape, not its content.
Roles & access control in detailBackups you can download any time (support restores them), detailed reports as PDF, and any report list as a spreadsheet.
Your data, exportable in detailInstallable to a home screen from the browser, wears your logo and brand color — and a sister product, Foyer, serves venues that aren't cinemas.
Any phone, installs like an app in detailA Model Context Protocol server with read-only tools, connected over OAuth and scoped to the signed-in account.
AI assistant integration in detailThe AI Reviewer, Scheduling and Staffing Agents and the AI Assistant: what each may decide, what always waits for a person, and how the monthly AI tokens are spent.
AI agents & tokens in detailCineScope turns a guest walking past a QR placard into a case somebody works. Guests scan a location-specific placard to report a problem anonymously — no app and no account — and the report arrives already tagged with the building and the room. From there it is a worked case with dispatch by issue type, notes, how long it has been open and a full history. Around that sit inspection and compliance records, guest sentiment and NPS placards, showtime scheduling and programming analytics for cinemas, role-scoped access for everyone from an owner to a maintenance engineer, and a read-only AI assistant connection.
No. A guest scans the placard with the phone camera, fills in a short form and is done in about thirty seconds. Nothing is installed, no sign-in is required, and no name is asked for — a guest can choose to leave an email address for one message when it's resolved, which your team never sees.
Showtime scheduling, programming and booking analytics, per-film guest ratings and POS-derived occupancy belong to CineScope. Guest issue reporting, the case monitor, inspections and compliance, access control, exports and the mobile app are included as standard.
Yes — CineScope is built for cinema circuits. Venues that are not cinemas run the same guest feedback and operations platform under our sister product, Foyer, at foyerops.com.
See what each edition includes on the pricing page, or read how it lands in a cinema circuit or another kind of venue.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.