Features
Each area below exists because it removes a specific piece of daily friction: a guest who cannot find a manager, a fire inspection nobody logged, a duty manager who was not told, a week's schedule built by hand. Every one has its own page with the detail and the limits stated plainly.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.
QR placards guests scan with the phone camera — no app, no account, about thirty seconds. Photos are checked before staff see them, reports are translated, and the guest keeps a link to follow what happened.
Guest issue reporting in detailAnonymous one-tap placards rate the film and the visit, with standard NPS banding and a response floor before a score is shown.
Guest sentiment & NPS in detailEvery report as a worked case: queue by location, assignment, notes with photos, SLA warnings before a breach, notifications, the Monday digest, and optional AI triage with human confirmation on anything uncertain.
Case monitor & dispatch in detailWhich yearly inspections each building has passed and when — fire, electrical, lift, whatever licensing requires. Configurable per location, exportable as a PDF.
Inspections & compliance in detailPlan and finalise the week, and let the Showtime Optimizer draft the next one: start times, gaps, turnaround, room swaps as named slots.
Showtime scheduling in detailAn occupancy index judging each film against what the typical title at that same cinema sold on that weekday, plus booking balance and presale pressure.
Programming & booking analytics in detailOwners, admins, general managers and engineers each see their own scope. Two-step verification, Face ID sign-in, a security event log — and vendor support access is a switch you control.
Roles & access control in detailBackups you can download and restore yourself, detailed reports as PDF, and any report list as a spreadsheet.
Your data, exportable in detailInstallable to a home screen from the browser, works offline, wears your logo and colours — and ships a standalone edition for venues that aren't cinemas.
Any phone, installs like an app in detailA Model Context Protocol server with read-only tools, connected over OAuth and scoped to the signed-in account.
AI assistant integration in detailCineScope turns a guest walking past a QR placard into a case somebody works. Guests scan a location-specific placard to report a problem anonymously — no app and no account — and the report arrives already tagged with the building and the room. From there it is a worked case with assignment, notes, SLA tracking and a full history. Around that sit inspection and compliance records, guest sentiment and NPS placards, showtime scheduling and programming analytics for cinemas, role-scoped access for everyone from an owner to a maintenance engineer, and a read-only AI assistant connection.
No. A guest scans the placard with the phone camera, fills in a short form and is done in about thirty seconds. Nothing is installed, no sign-in is required, and no guest identity is stored.
Showtime scheduling, programming and booking analytics, per-film guest ratings and POS-derived occupancy belong to the Cinema edition. Guest issue reporting, the case monitor, inspections and compliance, access control, exports and the mobile app are on both editions.
No. The Standalone edition serves any venue with rooms and places to look after — hotels, restaurants, apartment communities, gyms, self-storage, fuel and convenience sites and retail — with the film-specific parts removed and the vocabulary changed to match.
See what each edition includes on the pricing page, or read how it lands in a cinema circuit or another kind of venue.
A 20-minute walkthrough on your own locations. We reply within one business day, and every plan is backed by our 30-day guarantee.