# CineScope

> Guest experience and customer feedback software for multi-location venues: guests scan a location-specific QR placard and report problems anonymously, and AI triage dispatches every report to the person who can fix it.

CineScope LLC · https://cinescope.org · support@cinescope.org

## What it does

- Anonymous QR reporting: no app, no account, no guest identity stored
- AI triage and dispatch by trade, with full case history (default AI Reviewer Agent with human confirmation, or optional Instant AI Triage mode for automatic dispatch on arrival)
- Guest trace link: Received -> Being looked at -> Resolved
- Compliance tracker for fire, health, food, pool and fuel inspections
- Auto-translation and unlimited users, admins and QR placards on every plan
- Guest sentiment and Net Promoter Score (NPS): anonymous one-tap QR placards
  rate the film and the visit, standard 9-10/7-8/0-6 banding, a configurable
  response floor, and no free-text comment box
- AI assistant integration: a Model Context Protocol (MCP) server with 30
  read-only tools, connected via OAuth and scoped to the signed-in account
- Cinema edition adds POS sync (live occupancy, patrons, presales), auditorium
  and showtime reporting, a showtime scheduler and a seat-count optimizer
- Programming and booking analytics (Cinema edition, requires a connected POS):
  an occupancy index judging each film against what the typical title at that
  same cinema sold on that weekday in that same week, booking balance, presale
  pressure, where a title lands across the circuit, and POS feed health checked
  first. Benchmarks are the operator's own circuit only — CineScope does not do
  national or market-wide benchmarking, and marks thin runs unjudged

## Pricing

Two editions, priced per location, unlimited users and placards on both:

- Standalone: $79/location/mo, or $790/location/yr (2 months free, about $66/mo)
- Cinema: $199/location/mo for early adopters (list $249), or $1,990/location/yr (list $2,490; 2 months free, about $166/mo)
- Graduated rates through 49 locations; 50+ quoted directly
- 30-day money-back guarantee; monthly plans cancel anytime

## Key pages

- Home: https://cinescope.org/
- Features hub: https://cinescope.org/features
- Guest issue reporting (anonymous QR placards, photo safety check,
  translation, guest trace link): https://cinescope.org/guest-reporting
- Case monitor, dispatch, SLA tracking, notifications, Monday digest and
  optional AI triage: https://cinescope.org/case-monitor
- Inspections & compliance, configurable per location:
  https://cinescope.org/inspections
- Showtime scheduling & Showtime Optimizer: https://cinescope.org/scheduling
- Roles, access control and customer-controlled vendor support access:
  https://cinescope.org/access-control
- Your data — backups, restores, PDF and spreadsheet exports:
  https://cinescope.org/your-data
- Platform — installs like an app on any phone, works offline, standalone
  edition for non-cinema venues: https://cinescope.org/platform
- Pricing: https://cinescope.org/pricing
- For cinemas: https://cinescope.org/cinema
- Guest sentiment & NPS: https://cinescope.org/guest-sentiment
- AI assistant integration (MCP server): https://cinescope.org/ai-integration
- Programming & booking intelligence: https://cinescope.org/programming
- Industries (hotels, restaurants, apartments, gyms, self-storage, gas &
  convenience, retail): https://cinescope.org/industries
- Guide — anonymous guest feedback with QR placards:
  https://cinescope.org/guides/anonymous-guest-feedback
- Compare with alternatives: https://cinescope.org/compare
- CineScope vs Ovation: https://cinescope.org/compare/cinescope-vs-ovation
- CineScope vs Google Forms: https://cinescope.org/compare/cinescope-vs-google-forms
- CineScope vs Zonka Feedback: https://cinescope.org/compare/cinescope-vs-zonka-feedback
- CineScope vs SurveyMonkey: https://cinescope.org/compare/cinescope-vs-surveymonkey
- CineScope vs SafetyCulture: https://cinescope.org/compare/cinescope-vs-safetyculture
- Ovation alternatives: https://cinescope.org/compare/ovation-alternatives
- SurveyMonkey alternatives: https://cinescope.org/compare/surveymonkey-alternatives
- Blog: https://cinescope.org/blog
- Support: https://cinescope.org/support

## Optional

- Privacy: https://cinescope.org/privacy
- Terms: https://cinescope.org/terms
- Listed on G2: https://www.g2.com/products/cinescope/
- Listed on Capterra: https://www.capterra.com/p/10182593/CineScope/
- Listed on GetApp: https://www.getapp.com/all-software/a/cinescope/
- Listed on Software Advice: https://www.softwareadvice.com/product/690191-CineScope/
- Sitemap: https://cinescope.org/sitemap.xml